Prepared Partner API
Welcome to the Prepared Partner API documentation. Prepared's platform handles emergency and non-emergency calls, dispatch operations, and real-time communication for 911 centers across the country.
What You Can Build
Our APIs enable you to:
- Integrate CAD systems — Link Prepared incidents to your CAD records, sync metadata, and receive AI-powered insights
- Access incident data — Retrieve real-time incident events, transcripts, media, and caller locations
- Stream live audio — Connect to active emergency calls with WebRTC
- Receive webhooks — Get real-time notifications when incidents are created or updated
Choose Your Integration
| Integration Type | Scope | Description |
|---|---|---|
| CAD Provider | cad_incidents | Integrate your CAD system with Prepared to link incidents and sync data |
| First Responder App | incident_events | Access incident data, live audio, and real-time updates for responder applications |
Quick Links
- Authentication — Set up OAuth2 and understand scopes
- Incident Events — Retrieve incident data and events
- CAD Incidents — Create and link incidents from your CAD system
- Streaming — Stream live audio and transcripts
- Webhooks — Receive real-time notifications
Getting Help
Contact your Prepared integration team for:
- API credentials and scope assignment
- Integration support and testing
- Production deployment coordination